Kelly Services Entry Level Customer Service Representative needed in Wilmington, MA! in Wilmington, Massachusetts

Job Description

Kelly Services is seeking an entry level Customer Service Representative to join our team! You will be responsible for helping customers by providing product, service information and resolving technical issues. We will train you for success. You will have plenty of opportunity for growth.

Responsibilities:

-Handle customer inquiries and complaints

-Provide a range of customer support including item pricing, order entry and customer follow-up

-Customer service via phone and email

-Manage back-orders with our vendors

-Document and update customer records based on every interaction

-Develop and maintain a knowledge of our products and services over time

Qualifications:

-Ambitious with the desire to grow

-Must enjoy the most important job in our company, customer service

-Ability to build rapport with clients

-Ability to prioritize and multitask

-Positive and professional demeanor

-Excellent written and verbal communication skills

-Strong organizational skills

-Able to listen before speaking and pay attention to detail

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.