Kelly Services Business Analyst in Vancouver, Canada

Kelly Services is an international Fortune 500 company that has been at the forefront of the temporary and permanent staffing industry since 1946. With operations in 26 countries including 25+ company-owned Canadian offices, Kelly’s success is driven by our commitment to quality and offers a challenging career where individual growth is encouraged and contributions recognized and rewarded.

On behalf of one of our clients in the IT industry, we are searching for a Business Analyst

We are looking for a Business Analyst to join our growing Business Solutions Team. You’ll be responsible for overseeing a business area portfolio, executing business strategies, product roadmap development, and the coordination of multiple complex projects. Releasing products for internal users and improving the end-user’s experience is critical to your role.

Duties & Responsibilities

  • Execute business area strategy and develop product roadmaps that align with the strategy

  • Build consensus and facilitate dialogue with product managers, developers and colleagues

  • Work with developers to create functional specifications and build mock-ups of proposed solutions

  • Elicit requirements, analyze, understand, document, and improve systems and processes

  • Communicate regularly with stakeholders and executives on project status, needs, and milestones

  • Gather ongoing feedback on both existing and upcoming projects and product features

  • Act as an internal business area expert and champion

  • Review and analyze customer requests, product functionality and enhancements

Knowledge, Skills & Abilities

  • Excellent communication skills with technical and non-technical stakeholders

  • Strong analytical and business process modeling skills

  • Strong customer facing consulting skills with the ability to influence, advise, mediate and control scope

Experience and Credentials

  • Minimum 2 years of technology related work experience, including 1 or more years successfully managing technology products and/or projects

Additional Requirements

  • Occasional travel to lower mainland retail stores and head office