Kelly Services Quality Assurance Supervisor - Food Contract in Toronto, Canada

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Kelly Services (Canada) Ltd., is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.



Health, Safety & Environment:

§ Understand, support, and comply with Company, Provincial and Federal Health and Safety legislation and regulations as applicable

§ Understand, support, and comply with Company, Provincial and Federal Environmental legislation and regulations as applicable

§ Report any Environmental, Health and Safety concerns to management

SQF Quality and Food Safety:

§ Understand, support and comply with all food safety and quality policies/procedures as per SQF Code Food Safety & Quality which includes but not limited to Good Manufacturing Practices, HACCP (Hazard Analysis Critical Control Points), Food Security, Kosher, Organic, Allergens, NHP, Hygiene, government regulations and customer requirements.

§ Attend SQF Code Food Safety & Quality, GMPs and Quality training as required

§ Responsible to report food safety problems and/or quality problems to Managers/Supervisors or person with authority to initiate actions.

Job Specific Duties:

§ Assists with leading the implementation of SQF Code Food Safety & Quality requirements.

§ Lead in trials and projects

§ Oversee all records related to the SQF Code Food Safety and Quality system, HACCP plan and Organic program.

§ Oversee Hold Log and Customer Complaint programs including root cause analysis, hold & GMP trend analysis and customer feedback.

§ Oversee customer sample programs.

§ Oversee Customer specification and website data bases

§ Oversee retain samples and packaging materials testing.

§ Lead internal GMP inspections and maintain the GMP inspection database..

§ Ensure food safety problems and/or quality problems follow QA protocol and are communicated cross-functionally for awareness and to initiate appropriate actions.

§ Oversee employee QA training

§ Responsible for planning, directing and coordinating all quality-related activities compliant with company policies and standards, and applicable local laws and regulations.

§ Initiation of continuous improvement programs for product safety and product quality in an effort to reduce overall costs and improve the customer experience

§ Represent as the principle contact between Government and audit agencies regarding all quality matters

§ Review SPC data (if applicable) as a part of continuous improvement


§ Bachelor of Science in Science, Engineering, Food or a related field

§ Masters of Science highly desirable

§ Relevant professional certifications highly desirable

§ HACCP Training (Hazard Analysis and Critical Control Point)

§ Internal auditing & SQF practitioner cretification training prefered

§ Knowledge of Health Safety & Environment, SQF Code Quality and Food Safety

§ SPC Training is ideal