Kelly Services Account Coordinator in Tempe, Arizona

Job Description

Our client is currently ramping up for Open Enrollment and they are looking for 2-3 Account Coordinators to assist with the broker side of business. This position is seasonal and will end In December. The ideal candidate will have 2+ years of project management, customer service/client relations and health care experience. Please apply with an updated resume if you meet the minimum qualifications.

Position Purpose: Serve as customer support for client accounts ensuring the highest level of customer satisfaction

-Collaborate with Account Management team, serve as the initial point of contact for issue resolution, and escalate inquiries to respective business groups as needed

-Assist with account planning and support strategies of clients

-Assist in identifying and solving customer needs, issues and inquiries

-Maintain and provide reports to identify data and trends

-Participate in plan readiness review and operational meetings for assigned clients

-Minimal travel required

Requirements

-Education/Experience: Associate s degree in business, related field or equivalent experience.

-2+ years of project management, customer service or client relations experience.

-Healthcare experience preferred.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.