Kelly Services Bi-lingual Collector in Tampa, Florida

Bi-lingual Collector

Seeking a bi-lingual Collector for an immediate career opportunity with an established Tampa company. As Collector you will be responsible for a high volume of third party collection tasks for both commercial and retail clients.

This is a contract to hire opportunity within a fast paced, team oriented environment that offers excellent employee benefits and future advancement opportunities. The ideal candidate will be fully bi-lingual in English and Spanish as well as bring at least 2 years of third party Collections experience.

Essential Duties:

  • Work commercial and retail files for collection including placing calls to debtors and/or their attorneys

  • Receive incoming calls from attorneys, debtors and clients

  • Assist attorneys with debtor correspondence and calls

  • Use tickler/diary system to organize and maintain smooth flow of tasks

  • Generate letters to debtors and clients through computer-assisted merge processes associated with collections

  • Perform electronic, phone and mail research to locate debtors that have not been served

  • Skip trace debtors using software programs such as: Accurint, Locate Plus, Equifax and TransUnion

  • Entering data into commercial legal software (CLS) program for payments and handle all follow up

  • Update process servers, attorneys, and legal department clerks with new information for collections purposes

  • Prepare legal documents supporting the collection process

  • Compute payoffs for debtors, title companies, and attorneys

  • Negotiate settlements with debtors, title companies and attorneys

  • Perform informal depositions (gathering of information from debtors after judgment) on lower balance retail and commercial files

  • Prioritize work appropriately based on needs of attorneys and case deadlines


  • MUST possess a strong background in third party collections (2+ years)

  • MUST be bilingual in English and Spanish

  • Basic knowledge and understanding of Microsoft Excel and Word

  • High school diploma required

  • Strong verbal and written communication skills

  • Excellent organization skills and follow through

  • Ability to type 30+ words per minute with strong accuracy

Why Kelly ® ?

With Kelly, accounting and finance professionals like you will have access to some of the world’s most respected companies—providing you with challenging, high-visibility projects that can transform your career. We work with 95 of the Fortune 100™ companies, and more than 3,000 finance and accounting hiring managers rely on us each year to access the best temporary and full-time talent: people like you.

Let us help advance your career today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at