Kelly Services Change Release Specialist in St. Louis, Missouri

Kelly IT Resources is looking for a Change Release Specialist for a leading consumer-goods manufacturer and distributor.

Title: Change Release Specialist (IT Service Management)

Location: Saint Louis, MO

Client Industry: Consumer-Goods

7.5 Month Contract

W2 contract with health and 401k benefits

No Travel

Summary

Change Release Specialist will work on outage reporting, legacy/heritage functional and IT changes. Responsibilities also include Change Expert maturity training, deployment approval boards, Post Implementation Quality Reviews, and reporting.

Responsible for some interfacing with LGO Integration and IT Delivery Managers. Serves in rotation for Manager-on-Duty as required.

Requires physical presence in St. Louis, MO.

Primary Responsibilities Enforcement of end-to-end Change Release processes and policies.

The result of this effort will be changes that have sufficient testing, approval, and communication.

Post implementation auditing and compliance reporting resulting in the identification and correction actions for non-compliance behaviors Partner with Customer Care to detect changes that cause unexpected impact to the business and taking corrective actions to ensure the failure is not repeated.

Provision of training and retraining of the change community as well as the efforts to constantly raise the maturity level of Change Experts Monthly meetings, Learning Series Publications and general coaching.

On call incident management process support for critical incidents.

SKILLS/KNOWLEDGE/ABILITIES

Must have: 4+ years’ Service Management experience

Basic Qualifications Education: High School Diploma or GED is required

PREFERRED

  • 1+ years Project Management experience is preferred

  • solid auditing background, process enforcement, report generation, attention to detail, and change/release management

  • Bachelor s Degree preferred

  • IT Service Management ITSM and/or IT Infrastructure Library ITIL certifications preferred

  • Experience in the industry or in a CPG Consumer Packaged Goods environment is preferred

Interested in this role? Please feel free to reach out directly

Tina Zahradnik, PHR

Senior IT Recruiter, Kelly IT Resources

tina.zahradnik@kellyit.com or 720-863-7863

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around

the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career

today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.