Kelly Services Customer Service Representative in Richmond, Virginia

Job Description

Every day, Kelly Services connects professionals with opportunities to influence and advance their careers with top clients in Richmond, VA! We're currently looking for a customer services representatives and would enjoy the opportunity to connect with you! Candidates who meet the following requirements are encouraged to apply immediately!

This position is responsible for fielding about 40 calls a day, ordering supplies and helping patients in a call center environment.

Hours

1st shift | Monday-Friday

8:30am - 5:00pm

Pay Rate

$13.50 - $15.50 (based on experience)

Responsibilities:

  • To interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

  • Determine the client-s issue, offer possible solutions or providing follow-up as needed.

  • Resolve customer-s service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Requirements

Qualifications:

  • Need someone with experience who has shown longevity in work history, hasn't bounced around from role to role!

  • Medical experience is REQUIRED!

  • 2-4 years customer service related experience required

For fast track consideration please send your resume to Charkin Whitehead at chaw402@kellyservices.com

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.