Kelly Services Data Services Specialist in Plymouth, Minnesota

Job Description

Kelly Services is seeking motivated Customer Service Representatives to work for our national business partner Stanley Security! We currently have a call center role available in Plymouth, MN starting immediately.

These positions are TEMP TO HIRE, pay $16.00/hr with a Monday-Friday schedule!

POSITION DETAILS:

  • Pay rate: $16.00/hr with a pay increase when hired on as permanent employee

Shift Hours: 11am-7:30pm

Position Purpose:

  • Provide Data Entry support to our external customers

  • Provide Data Entry support to field technicians, sales and branch personnel

  • Ensure proper testing of new & existing alarm panels by field technicians

Principal Accountabilities:

  • Handle incoming phone calls from field technicians, sales and branch personnel, and customers

  • Process all data changes received via phone call, email, fax, or eServices requests

  • Build new accounts and process account cancellations

  • Provide reports and Video Clips as requested

Requirements

Knowledge:

  • 1 year of prior call center experience

  • Excellent written and verbal communication skills, including strong telephone skills

  • Reading comprehension

  • Consistent, positive performance evaluations. Must have maintained good attendance and punctuality

  • Possess the ability to build strong relationships with internal and external customers and partners.

  • Displays effective problem solving skills.

  • Supports team building through active participation in team processes and team decisions.

  • Possess the vision and skills to delight each and every customer

  • Keyboarding skills, minimum 35 words per minute, and basic computer knowledge

  • Knowledge of Microsoft Office, Excel, and Outlook preferable

QUALIFICATIONS:

  • High school diploma or GED equivalent is required.

  • Must have excellent customer service skills, solid computer skills, and good attention to detail!

  • Must be career-oriented and self-motivated!

Highlights

HOW TO APPLY: Please reply to this email with your contact details at 341W@kellyservices.com, or call our office at (612) 872-3561.

Positions start soon with Stanley Security so reply to this posting TODAY!

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.