Kelly Services Answering Service Operator in Phoenix, Arizona

Job Description

Our client is currently looking for high energy and friendly individuals who are looking for a temp-to-hire opportunity in a fun and fast paced environment to work in their office located in Central Phoenix. Only LOCAL candidates will be considered for this position. This is a receptionist position without the face-to-face interaction so you must be comfortable being on the phone your entire shift.

If you have a friendly voice, love to interact with people, we have a great job opportunity for you.

Job Description:

You will be tasked with four important objectives:

-Creating an excellent caller experience with your personality and professionalism

-Taking accurate messages for our clients via email and phone transfers

-Delivering messages to our clients timely so they can make important business decisions

-Being a positive influence to those around you

Candidate Must:

-Be friendly and caring

-Be confident

-Be curious

-Be attentive to small details

-Be dependable, dedicated and accountable

-Have schedule flexibility (Our client is open 24/7 and they have various shifts)

-Be able to work in a fast paced environment. You will take an average of 300-400 calls per day that are approximately 90 seconds in length.

-Be coachable and open to feedback.


-High school diploma or GED; some college experience preferred or degree a plus

-Basic computer proficiency, particularly with Microsoft applications as well as web-based applications

-Telephone Answering Service/Customer Service experience a plus

-Type 40 wpm

-Excellent Verbal/Written Communication Skills

-MUST have schedule flexibility. Hours of operation are:

Sunday 12am - 7pm

Monday - Thursday 5am - 7pm

Friday 5am - 12am

Saturday 12am - 12am

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.