Kelly Services Engineering Technician, Newark, DE in Newark, Delaware
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Engineering Technician, Newark, DE
12+ month contract via Kelly Services
Purpose of the role:
Helps drive customer satisfaction by owning and supporting group’s activities.
Owns some general customer requests and drives them to closure.
Utilizes plant resources to execute trials and testing.
Works with other members of the team in resolving customer complaints.
Leads projects in the group.
Owns and supports general customer requests (special requests / spec reviews / pad testing / data mining requests, etc.) by utilizing product knowledge, QC(Quality Control) testing capability and operations experience.
Works within a QC testing type environment.
Provides support in document control / procedure use culture. Helps review product specifications from customers.
Understands SPC (Statistical Process Control). Drafts customer reports on OOC (out of control) points and quarterly data reports.
Helps in customer complaint investigations with different activities (containment, root cause hypothesis testing, corrective action implementation).
Utilizes computer based tools to help with containment actions (tracing and blocking material).
Utilizes (Excel / JMP / Minitab etc.) to provide support for data mining and / or data analysis.
Co-ordinates with manufacturing to run trials / testing in production environment in a safe and effective manner.
Helps track teams KPI’s (Key Performance Indicators) (blocked inventory, complaint backlog, etc.) by running reports.
Leads projects in the group.
Understands the site safety policy and works in accordance while delivering group’s needs.
Role may have broad context to all the activities in the PQE (Product Quality Engineering) area. If selected, training and coaching will be provided to fill any gaps in skills.
Associate or higher degree.
1-3 years of manufacturing experience preferred
Experience in Data Analysis, utilizing Data Mining tools
Proficiency in Microsoft applications, such as Word, Excel, and PowerPoint, and have the ability to learn new systems quickly.
Strong analytical, written, verbal communication skills. Able to communicate well, verbally and in writing, and have strong reading comprehension and listening skills.
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States.
As a Kelly Services employee, you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Weekly pay and service bonus plans
Group-rate insurance options available immediately upon hire*
Why Kelly ® ?
Kelly puts you in charge of your career, with access to cutting edge projects and technologies in
industry leading organizations. Top companies throughout the world have trusted Kelly as a premier
source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm
with an unmatched reputation for quality, integrity and professionalism. Whether you seek the variety
and flexibility of working on short term project engagements, or prefer contract-to-hire or direct
hire placement with our clients, apply with Kelly to explore opportunities that suit your specific
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.