Kelly Services Warranty in Murfreesboro, Tennessee

Plug in to the power at Nissan! Kelly Services is hiring a Warranty Claims Adjuster to work at Nissan in Murfreesboro, TN. This is your chance to connect with a company that is making a difference. Nissan has a strong belief in enriching people's lives with cars that change the world for the better. Their mission is to build vehicles that are more efficient, more beautiful, more inspiring, and more human than ever before. Nissan values the quality of its people. Imagination, inspiration, unique ideas, and innovation are all part of the Nissan Way.

As Nissan's workforce partner, Kelly is looking for a self-starter who will take their ideas into overdrive in the progressive work environment that Nissan offers. This is a great opportunity to advance your career with a leader in the automotive industry! Kelly Services, in partnership with Nissan North America, Inc., is currently seeking a Warranty Claims Adjuster, which will utilize your experience as an Automotive Technician, Service Advisor and/or Warranty Administrator. Mechanical and Automobile Servicing background.

Job Description:

This position provides day to day direction and assistance to dealer and regional personnel with telephone support and telephone training on all facets of the claims life-cycle, including warranty, service contracts, campaign, goodwill inquiries, pre approvals, and post approvals. In this position, the rep will work closely with others in a large team environment.

  • Provides telephone customer service claims support to Nissan and Infiniti dealers.

  • Provides dealers with claims pre approvals and post approvals as situation dictates.

  • Conducts transactions according to Assurances Products Claims policies and procedures to increase consistency of service to dealers and field personnel as well as to insure proper use of Warranty, Security Plus, and Goodwill Funds.

  • Responds to and assists regional personnel with Claims issues related to Assurance Products.

Qualifications :

  • Solid interpersonal, conflict resolution, negotiation, and decision making skills.

  • One or more years of directly related experience at a professional level.

  • Previous automotive/technical experience at either a manufacturer or dealer level is preferred, especially in the Parts and Service area.

  • High School or equivalency, bachelor s degree in a related discipline is preferred.

  • Working knowledge of a Microsoft Office Suite and other PC applications.

  • Typing skills: 30 WPM

  • This position provides day to day direction and assistance to dealer and regional personnel with telephone support and telephone training on all facets of the claims life-cycle, including warranty, service contracts, campaign, goodwill inquiries, pre approvals, and post approvals. In this position, the rep will work closely with others in a large team environment.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.