Kelly Services Quality Assurance - Complaint Coordinator in Morrisville, North Carolina

For 70 years, Kelly Services has provided outstanding employment opportunities to the most talented individuals in the marketplace. Today, we are proud to offer a temporary contract Complaint Coordinator position for a well-known medical device company in Morrisville, NC .

Job Title: Complaint Coordinator

Department: Quality Assurance

Location: Morrisville, NC 27560

Length of Assignment: until 12/31/18

Pay Rate: $24/hr

Job Description:

  • Assist the current quality assurance team with processing all Activator complaints

  • Assist with complaint investigations and testing in compliance with SOPs.

  • Escalate issues based on trending, to CAPA as outlined in the complaint handling procedures.

  • Assuring complaint files are completed per the current process/SOP, timely evaluation of complaints within guidelines for the Quality Department.

  • Processing bio-hazard materials while working with proper personal protective equipment.


  • Minimum of a High School Diploma

  • Must have Quality Assurance work experience

  • Prior experience with complaint handling with medical devices or in any other industry required

  • Prior experience working QA with Medical Devices highly preferred

  • Excellent computer skills (Word, Excel)

  • Excellent written and verbal skills

  • Must be able to sit for 8 hrs per day


This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, submit your resume through the job board this process.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.