Kelly Services Customer Service/Call Center Specialists - Mason, OH in Mason, Ohio

Kelly Services is currently looking for several Customer Service/Call Center Specialist for one of our top clients in Mason, OH.

Pay rate:$11.50/hr

Training: Training will be 2 weeks. Shift will be Monday-Friday 8:00am-4:30pm for training and then after shifts will be assigned.

Schedule: Tuesday-Saturday 8:00am-4:30pm or 9:00am-5:30pm.

Anticipated start date of mid-June 2018

As a Customer Service Specialist, you will perform outbound calls to members and medical offices. Our client’s dynamic environment is the perfect place to take your career to the next level.

Responsibilities:

• Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates

• Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion

• Monitors requests via e-mail for outbound call notifications

• Requires proficiency in typing, communication, and customer service

• Additional duties as assigned

Job Requirements:

High School diploma or equivalent.

Requires proficiency in typing, communication, and customer service.

Call Center experience is preferred

Why Kelly?

At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Weekly pay and service bonus plans

Group- rate insurance options available immediately upon hire*

Let us help advance your career today.

*Available for purchase and administered by a designated third-party vendor

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.