Kelly Services Customer Service - Bilingual in Jacksonville, Florida

Kelly Services is hiring a Bilingual Customer Service Representative for a highly reputable company in Jacksonville, FL area!

Don’t miss out on this opportunity, apply today!!!

Temp to Hire opportunity!!!

Pay rate: $14/hr.

Bilingual rate will increase to $15.40 once training is complete (approx. 4 to 5 weeks) .

Schedule: Monday through Friday 11:00 AM - 8:00 PM Shift.

Job Description:

  • Position will be a new team being established to service two specific accounts.

  • Answer incoming National Account customer inquiries and respond to customer requests.

  • Ability to answer complex questions and interpret a variety of policies, rules, regulations and performs a full range of customer service duties.

  • The positions can be temp to hire for the right candidates and the job duties can expand.

  • Previous claims experience would be much appreciated and definitely should stay with some insurance/medical background.

Qualifications and Experience

  • Must have a demonstrated track record and the ability to work in a fast paced/deadline driven environment.

  • Ideal candidate should be able to work independently or in a team oriented environment.

  • Must have the ability to interpret and apply laws, rules and regulations.

  • Limited policy coverage and insurance regulation knowledge

  • Verbal/written telephone communication skills are a must

  • Attend training sessions as a participant

  • Limited individual decision making

  • Simple and straight forward individual claim authorization

  • Ability to prioritize and handle multiple

  • Bilingual in Spanish

  • High School Diploma or GED required.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.