Kelly Services IT Help Desk in Illinois, Illinois

IT Helpdesk – Gurnee, IL

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Length: 6 months W2 Contract

Pay rate: Up to $19.00/hour


  • Associates degree in Computer Science, Management Information Systems, Engineering or related field or equivalent combination of education and experience

  • BA/BS Degree

  • 7+ years IT customer service, service desk, infrastructure, system administration and/or data center experience

  • Must be self-motivated and energized to provide High-Level user support.

  • Experience providing tier 2 level face-to-face and remote end user support

  • Experience in working in a multi-site global environment

  • Experience with automated software delivery methods

  • Ability to work well with people from many different disciplines with varying degrees of technical experience.

  • Must have expert level knowledge of Windows and Apple computing devices (mobile and desktop)

  • Must have expert level knowledge of PC hardware

  • Ability to effectively interact with customers at all levels within the organization

  • Demonstrated ability to think and act decisively and quickly

  • Smart casual business attire is a must

Experience Preferred

  • Audio and Video conference support experience

Certifications needed

  • A+ Hardware certifications

  • ITIL Foundations certification

  • Microsoft certifications

  • Other industry related a plus.

Functional Knowledge

  • Microsoft Office Applications, Windows 7 OS, Network Cable tracing and identification, SCCM Imaging, SCCM Software Deployment, Dameware Remote Desktop Tool or similar

Industry related knowledge

  • Experience with validated/qualified computer systems

Apply Today!Also feel free to follow up via email to RACS113@KELLYSERVICES.COM OR

"Use this link to chat with a recruiter now: “

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around

the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career


AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.