Kelly Services Patient Services Representatives - Fort Mill, SC in Fort Mill, South Carolina
Kelly Services is currently seeking several Patient Services Representatives for one of our top clients in Fort Mill, SC.
Pay Rate: $17.00 /per hour
Schedule: Monday – Friday; 8:30am - 5:30pm
Duration: 05/21/2018 to 11/23/2018
Anticipated start date: May 2018
As a Patient Services Representative placed with Kelly Services, you will be responsible for providing well defined services to patients, providers and caregivers. Team members will work interactively with patients and their healthcare providers to complete enrollment activities, answer basic program inquiries, and help coordinate access to therapies through the patient’s healthcare provider.
Researches and resolves any claim denials or underpayment of claims.
Effectively utilizes various means for collecting information using approved methods, which could include phone, fax, mail, and online methods.
Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.
Reports any trends or delays to program management (e.g. billing denials, claim denials, pricing errors, payments, etc.).
Ensures all program correspondence and communication (phone, fax, mail, etc) meets quality standards.
Works with patient, provider and or internal shared services to ensure all necessary documentation is received and complete in accordance with program policy.
Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercises judgment within defined standard operating procedures to determine appropriate action.
Required to be self-motivated, working from a queue (phone or system). Expected to perform work in accordance with defined standard operating procedures.
Performs related duties as assigned.
High School Diploma / GED
Requires broad training in fields such as business administration, accounting, computer sciences, medical billing and coding, customer service
(3) + years directly related and progressively responsible experience required.
A two-year degree can be used in lieu of 2 years of the experience requirement or a four-year degree in lieu of the experience requirement.
At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Weekly pay and service bonus plans
Group- rate insurance options available immediately upon hire*
Let us help advance your career today.
*Available for purchase and administered by a designated third-party vendor
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce.
Why Kelly ® ?
Services ® , we work with the best. Our clients include 95 of the Fortune
100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.