Kelly Services Scientific Support Specialist- Eugene, OR in Eugene, Oregon

Kelly Scientific is in search of a Scientific Support Specialist to join a biotech company based in Eugene, OR. This is a four month contract opportunity to work outside the bench to provide technical support and troubleshooting advice. This is a great chance to utilize your life sciences knowledge and experience, and gain business skills in a fast-paced biotech environment. This is a part-or-full time temporary contract position.

Essential Responsibilities:

  • Provide an excellent level of technical support to researchers, leading to high customer satisfaction

  • Troubleshoot problems with antibody-based applications (western blot, IHC, ELISA, IP, FC, ChIP, etc.) and other protein detection related products and tools (biochemicals, assay kits)

  • Resolve complaints by providing optimal solutions to customers, balanced with commercial needs

  • Improve our customers’ experiences in the lab and increase sales by cross-selling, where appropriate

  • Liaise with product suppliers to obtain product information when necessary

  • Update product datasheets when new information becomes available

  • Spend up to 10% of time working on specific projects, often involving other departments, which benefit the business

  • Continually think of, suggest, and help implement process improvements

  • Actively participate in team meetings and departmental discussions

  • Stay up-to-date on new products, applications, and techniques through webinars and trainings

    Minimum Requirements:

  • B.S. in a life sciences field

  • 1+ year additional laboratory research experience using antibodies and related reagents in antibody-based applications. Experience must include western blotting or immunohistochemistry.

Highly Preferred Requirements:

  • Laboratory experience in multiple major antibody-based applications (western blotting, FACS, ELISA, immunohistochemistry, ChIP)

  • Experience in DNA and RNA molecular biology

  • Background in chemistry with experience using and troubleshooting assay kits and/or the application of biochemicals in life sciences research

  • Experience teaching or supervising staff or students

  • Customer service and/or call center experience

  • Friendly, positive, self-motivated, and a good team player

  • Effective written and verbal communication skills

  • Enjoys and excels at troubleshooting and problem solving

  • Ability to work independently and multitask

  • Keen attention to detail

  • Takes initiative and follows up on work appropriately

  • Experienced and comfortable using computers and software programs, must be comfortable with Excel, Word, and Outlook

Apply Today!

Why Kelly ® ?

With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—

providing you with opportunities to work on today’s most challenging, research-intensive, and relevant

projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help

advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 9,000

scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world

a better place. Let Kelly fuel your career—connect with us today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect

with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.