Kelly Services Scientific Support Specialist- Eugene, OR in Eugene, Oregon
Kelly Scientific is in search of a Scientific Support Specialist to join a biotech company based in Eugene, OR. This is a four month contract opportunity to work outside the bench to provide technical support and troubleshooting advice. This is a great chance to utilize your life sciences knowledge and experience, and gain business skills in a fast-paced biotech environment. This is a part-or-full time temporary contract position.
Provide an excellent level of technical support to researchers, leading to high customer satisfaction
Troubleshoot problems with antibody-based applications (western blot, IHC, ELISA, IP, FC, ChIP, etc.) and other protein detection related products and tools (biochemicals, assay kits)
Resolve complaints by providing optimal solutions to customers, balanced with commercial needs
Improve our customers’ experiences in the lab and increase sales by cross-selling, where appropriate
Liaise with product suppliers to obtain product information when necessary
Update product datasheets when new information becomes available
Spend up to 10% of time working on specific projects, often involving other departments, which benefit the business
Continually think of, suggest, and help implement process improvements
Actively participate in team meetings and departmental discussions
Stay up-to-date on new products, applications, and techniques through webinars and trainings
B.S. in a life sciences field
1+ year additional laboratory research experience using antibodies and related reagents in antibody-based applications. Experience must include western blotting or immunohistochemistry.
Highly Preferred Requirements:
Laboratory experience in multiple major antibody-based applications (western blotting, FACS, ELISA, immunohistochemistry, ChIP)
Experience in DNA and RNA molecular biology
Background in chemistry with experience using and troubleshooting assay kits and/or the application of biochemicals in life sciences research
Experience teaching or supervising staff or students
Customer service and/or call center experience
Friendly, positive, self-motivated, and a good team player
Effective written and verbal communication skills
Enjoys and excels at troubleshooting and problem solving
Ability to work independently and multitask
Keen attention to detail
Takes initiative and follows up on work appropriately
Experienced and comfortable using computers and software programs, must be comfortable with Excel, Word, and Outlook
Why Kelly ® ?
With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—
providing you with opportunities to work on today’s most challenging, research-intensive, and relevant
projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help
advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 9,000
scientific professionals last year.
You pursued a career in science to fuel your quest for knowledge and your desire to make the world
a better place. Let Kelly fuel your career—connect with us today.
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect
with us on Facebook , LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.