Kelly Services Work@Home Full-time Inbound Call Center Representatives in Edmundston, Canada
On behalf of our client, a global leader in work@home opportunities, Kelly Services is recruiting for inbound technical support call representatives for residential customers.
This position will handle customer issues including login, passwords, usernames, set up and secure customer home network connections using call flow guides and multiple diagnostic tools.
Must be available for full-time 4 to 6 weeks of paid training and available for full-time shifts between the hours of 7 am to midnight EST.
This position requires a landline telephone and hard-wire ethernet cable (wire run).
What our client provides:
In-depth classroom and on the job training from the comfort of your home office (Zoom video)
Start-up kit and computer equipment provided
Comprehensive Health and Dental Plan, paid breaks, guaranteed hourly rate
Weekly self-scheduling model with extra hours available
Full-time shifts available Monday to Sunday that will balance your work-life
What do you have to provide:
Provide a quiet, secure, confidential and paperless office
Ability to work an 8 hour shift or two 4 hour shifts between 7 a.m. - midnight
Must be willing to secure communication lines (High speed, hard-wired internet and landline)
High school diploma or equivalent
Experience in customer service
Must be able to clear a criminal record check
Who should apply?
Individuals that are proficient with computer and keyboarding shortcut skills
Individuals that are bilingual (English/French) are paid at a higher rate
Individuals that are committed to work from home
Individuals that are able to work independently with little to no supervision
About Us Kelly Services believes in relationships, not transactions. That’s why we’re committed to successfully matching job seekers with the best employers across Canada and around the world. We fill positions from entry level to management, on a temporary or permanent basis. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact centre or business administration, we’ll work with you to understand your likes, dislikes, goals and ambitions, and present you with opportunities that meet your needs. See what we have to offer.
Kelly Services (Canada) Ltd., is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.