Kelly Services Import Clerk in Doral, Florida

Job Description

Kelly Services has an exciting long term, import position available with a leader of supply chain solutions in Doral (Miami), Florida, near the Dolphin Mall.


  • Receive and track P.O.s from Importers/customer service group for pending shipments

  • Retrieve shipment details from Shipment Communication Platform (SCP) to open file

  • Issue shipment handling instructions to Document Processing staff

  • Answer all customer inquires in accordance with the Customer Service Policy standards

  • Further increase customer satisfaction and business share through proactive and regular contact. Establish customer communication preference, i.e., phone, e-mail, fax, visit

  • Communicate with and ensure release of the freight from ocean/air carriers.

  • Notify customer / broker of arrival and charges and notify PGAs of arrival (if required)

  • Provide accurate job costing forecast

  • Handle and manage all customer contact at file level regarding exceptions

  • Serve as a liaison between Document Processing and customer regarding all shipment details

  • Assist Sales in compiling quotes by providing rates, tariffs, etc.

  • Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations.

  • Perform other duties as requested.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.