Kelly Services Referral Specialist in Deerfield, Illinois

Referral Specialists – Deerfield, IL

We are seeking multiple Referral Specialist for a large healthcare insurance company in Deerfield.

Title: Referral Specialist

Type: contract (7/23- 11/26, temp to hire for the right candidate)

Location: Deerfield

Hours: 9:30am-6pm after training; training is 6 weeks – schedule will vary so need flexibility

Pay: $16.00 hr.

Job Description: Responsible for providing support to a clinical team in order to facilitate the administrative components of clinical referrals for various AIM services. Call center environment with 70-80 calls average per day from doctor offices and testing facilities.

Job Responsibilities:

  • Initiates and manages clinical referrals for pre-authorization.

  • Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources.

  • Reviews referrals for completeness and follows up for additional information if necessary.

  • Assigns escalated referrals to staff as appropriate. Verifies insurance coverage and completes pre-authorization process for radiology and other imaging exams (CT, MRI, MRA, PET, et.) following established process and procedures.

  • Responds to inbound calls initiating exam requests following established processes, meets quality and production standards.

  • Contacts physician offices as needed to obtain demographic information or related data.

  • Enters referrals, documents communications and actions in system.

Job Requirements:

  • High School diploma or GED

  • 1-3 years of experience in a high-volume, interactive customer service or call center environment

  • working knowledge of medical terminology

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Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.