Kelly Services Customer Service in Covington, Kentucky

As a Customer Service Representative , you will be responsible for answering all inbound inquiries, with an overall goal to effectively diagnose customer needs and provide industry leading support/solutions, while delivering high customer satisfaction and individual results.

Responsibilities:

  • Responds in a timely and accurate manner to customer service calls, ensuring that service questions and concerns are treated in a respectful and professional manner

  • Communicates and explains the value of the client brand and benefits of services to customers though establishing relationships and building strong rapport

  • Effectively administers client assessments and meets goals and metrics in place to drive completion

  • Accurately logs customer interactions into systems; updates logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution

  • Other similar and/or related duties as assigned

Requirements:

  • Confident and driven individual with great communication skills

  • Quick learner – Has the ability to learn new systems, services and processes

  • Positive personality – We’ll give you the tools to succeed, guaranteed

  • One year of customer service experience and/or equivalent transferable skills

  • High school diploma or general education degree (GED), Associates Degree preferred

  • Ability to HAVE FUN and grow your career!

To apply direct please send your resume to rodt065@kellyit.com

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around

the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career

today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.