Kelly Services Administrative Assistant/Receptionist in Columbia, Maryland

Job Description

Kelly Services is seeking a medical Administrative Assistant for a client in Columbia, MD!

Essential Job Functions

  • Coordinate the scheduling of Physician's and Nurse Practitioner's (NP) visits with appropriate patients according to established protocols.

  • Confirm dates and times of visits for each patient with physicians and NP-s. Communicate all appointments via the Outlook calendar daily.

  • Maintain schedules for physicians and nurse practitioners in the field and notifies personnel and facilities of changes in assignments. Accurately record each visit in the Homework-s computer system.

  • In collaboration with the Sr. Director, Clinical Operations and Medical Director, implement and manage systems to ensure all required components of the patient record are completed for patients (i.e.: consents, history and physical, orders, etc.).

  • Process treatment plans, interim physician orders, recertification of prognosis as required.

  • Monitor and track physician compliance with documentation requirements and submission of paper and electronic medical records.

  • Review all insurance information before admission and work with the patient and the finance department to ensure all proper financial documentation is completed. Update changes in insurance information and/or payor source as appropriate.

  • Provide back-up coverage for the intake department; answer telephones, retrieve messages and schedule patients.

  • Update the Census Report each day and distribute to interdisciplinary team members as required.

  • Maintain open charts by filing all clinical documentation in a timely manner.

  • Review files weekly and follow up with the Sr. Director, Clinical Operations and/or appropriate team member regarding paperwork deficiencies.

  • Participate in Quality Assurance & Performance Improvement (QAPI) activities and chart audits.

  • Performs other duties as assigned including those within the scope of current, valid professional licensure/credentials (i.e. RN, SW, Chaplain, MT, HA, etc.). Employees should reference the position specific job description for additional details on the essential functions of the clinical discipline.



  • Minimum of a High School diploma required. Additional post-secondary courses in medical billing and medical terminology preferred.

  • Physician Coding Certification is desired.

  • Two years physician or scheduling experience preferred and minimum of one year previous clerical experience; preferably in a medical setting or equivalent.

  • Demonstrates an ability to work closely with a variety of people while effectively using problem-solving skills.

  • Strong organizational skills and attention to detail. Computer skills to include scheduling, medical billing and patient information software applications.

  • Must be self-motivated, service oriented and have excellent communication skills (written and oral).

  • Strong proficiency in Microsoft Excel is required.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.