Kelly Services Customer Service Representative in Cincinnati, Ohio

Kelly Services® has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a several contract positions to work as an Agency Service Representative in a Healthcare Fortune 500® corporation located in Cincinnati, OH.

Pay Rate: $15.00 per hour

Hours : Must be available to work an 8 hour shift between the hours of 9am - 8pm Mon. - Fri.

The Agency Service Representative is responsible for providing advanced customer service support to brokers selling company products via telephone or written communication.

Job Description:

  • Assists agents and brokers via telephone or written communication.

  • Responds to inquiries involving commissions, legislation, product information and policies plus procedures for Individual, Small Group, Dental and Life.

  • Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.

  • Coordinates mailings and fulfillment requests.

  • Assists in broker road shows and provides reports to brokers.

  • Works on special projects as assigned.

Job Requirements:

  • Must have a High school diploma or equivalent.

  • 1 year of Customer Service Call Center is require experience.

  • Previous health insurance industry experience preferred.

  • Advanced benefits, claims processing or membership knowledge preferred.

  • Strong computer skills plus good communications skills.

  • Excellent attention to detail, organized and the ability to multi-task.

Why Kelly?

As a Kelly Services candidate you will have access to numerous perks, including:

  • Exposure to a variety of career opportunities as a result of our expansive network of client companies

  • Career guides, information and tools to help you successfully position yourself throughout every stage of your career

  • Access to more than 3,000 online training courses through our Kelly Learning Center

  • Weekly pay and service bonus plans

  • Group- rate insurance options available immediately upon hire*

Apply Today!

*Available for purchase and administered by a designated third-party vendor

**Important information: This position is recruited for a National Kelly Recruiter, not your local Kelly office. Please submit your resume to be considered for this position by pressing the “ SUBMIT RESUME ” button below. Please email for any additional questions about the job posting.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.