Kelly Services Director, BPS Outsourcing Sales in Chicago, Illinois

Virtual Role

The Director, BPS Outsourcing Sales role is responsible for the deployment and acquisition of new business development opportunities within workforce solutions focused on BPS growth. The Director of BPS Sales will work close with Global Sales Leaders, Global Solutions Design, Product Leaders, Marketing, Finance, Centers of Excellence Leaders, and other appropriate leaders to facilitate development and execution of the sales approach and gain of market share. This is a professional sales executive experienced in business process outsourcing and understands the issues facing their clients and provides disruptive insight that challenges their thinking. The primary responsibility is to develop, execute, and drive sales that will directly impact significant growth of revenue and profitability for Kelly.

This position will act in a consultative selling capacity that will leverage our ability to deliver Kelly’s BPS Outsourced Solutions. This is a growth opportunity, for a sales professional who thrives on the "hunt,” within our expanding Global Solutions Division.

The work base location: Flexible on location, anywhere within the U.S.

Duties and Responsibilities:

  • Responsible for developing and executing a consultative sales strategy against prospects representing Kelly’s capabilities in business process outsourcing solution design

  • Increase the number of new opportunities in the sales pipeline, effectively drive the opportunities through the funnel, to a closed contract;

  • Owns and is accountable for the entire sales cycle while coordinating and or engaging support from appropriate internal stakeholders to execute against pursuit strategies when necessary;

  • Create sales plans to grow market share differentiating Kelly against competitors to acquire new business;

  • Work with Client Leads/Verticals on account expansion and new business opportunities within large accounts such as acquisitions.

  • Initiate and drive senior level engagement from Kelly;

  • Influence decisions of high level stakeholders in order to create a win/win opportunity for Kelly and the client;

  • Apply the knowledge of labor, community and industry awareness to a business development opportunity, and educate the client while bringing innovative ideas to the table;

  • Work closely and consult with partners in operations, product groups and support groups to leverage Kelly’s capabilities and close sales;

  • Develop client and industry networks that are both deep and wide to create demonstrated, active relationships within these networks;

  • Continue to be knowledgeable of competitor positions;

  • Work closely with pricing and finance to develop profitable solutions;

  • Responsible for managing pipeline within and reporting to management.

Key Measurables:

  • Conducting adequate frontline sales activity

  • Maintain adequate pipeline to achieve targets

  • Achieve tenured productivity targets

Qualifications and Skills Required

Bachelor’s Degree or Equivalent Experience

  • Minimum 7 years’ experience in selling Outsourcing/Workforce Solutions knowledge

  • Experience in selling to high level contacts at large accounts


  • Challenge conventional thinking: Uses deep understanding of the client’s business to manage and drive their talent journey and push their thinking. Approaches every prospective client interaction in a tailored manner, aligning insight to each stakeholder’s specific needs and priorities. Is assertive in respectfully pushing back when stakeholders express skepticism about the insight or are resistant to pricing.

  • Client relationship focus: Develops strong personal and professional relationships and advocates across the client organization. Facilitates cooperation between key internal and external resources to meet the client’s articulated needs.

  • Makes decisions with results in mind: Focuses on post-sales follow-up to ensure service issues related to implementation and execution are addressed quickly and thoroughly. Willingly deals with ambiguity and makes decisions when they need to be made.