Kelly Services Operations Clerk in Auburn Hills, Michigan

Job Description

Seeking an Operations Representative you will ensure operational excellence by supporting both internal and external customers. The main focus of this position is to assist the sales team with managing carrier information and ensuring the accuracy of load information within our customized software systems. You will track and trace our shipments, make appointments, and communicate daily with carriers and sales representatives to ensure on time departures/arrivals. You will also provide customer service to our carriers and customers on a daily basis.


Customer/Carrier/Supplier follow-up

Answer incoming calls

Schedule appointments

Provide shipment information

Audit load information

Complete customer/carrier/supplier requests

Tracking and tracing

Data Entry


Effective communication skills

Attention to detail and accuracy

Ability to prioritize, multitask and manage time effectively

Excellent systems knowledge: MS Office and internet

High School Diploma or Equivalent

Weekly hours will include 1 or both of the weekend days (Sat & Sun hours are from 800am - 500pm) the schedule will be set in order for the individual to work around their schedules.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.