Kelly Services Direct Hire Administrative Project Manager in Alsip, Illinois

Job Description

Direct Hire Customer Service Representative/Project Manager in Alsip, IL

This position requires you to provide superior customer service to accounts, customers, and sales representatives. You will also provide support and information to design, production, and prepress departments. You will be required to function in a professional manner, with a sense of urgency, and must be detailed orientated in order to increase our value as a packaging supplier.

Duties and Responsibilities:

  • Complete service requirements & requests from customers, and sales representatives.

  • Supporting assigned customer accounts and sales representatives.

  • Processing job estimates, job specifications, designs and color approvals, samples, production trials, shipping releases, and order invoicing.

  • Timeliness & accuracy of information and updating information in assigned account files and the computer database.

  • Resolving conflicts that may arise between customer requirements and the production schedule, keeping sales and the customer informed of problems.

  • Processing sales orders, job tickets, scheduling orders, ensuring the correct raw material are used and order availability by the required ready date.

  • Communicating with customers and sales representatives, providing information from files and computer system as needed.

  • Maintaining and identifying customer files and records in storage.

  • Developing customer order processing procedures to assist in account transfers.

  • Managing account inventory and timely inventory releases.

  • Participating in supporting the AIB and ISO-9001:2000 Quality System.

  • Following all plant safety, sanitation and quality procedures.

  • Any other appropriate work assignments as required.


  • 1 plus years of Customer Service experience in the folding carton or printing industry is required.

  • Proficient in MS Word, Excel, Power Point, Outlook.

  • Superior and proven customer service experience.

  • Order Entry, Order Processing, Invoicing and Finished Goods Inventory Management.

  • High School diploma or equivalent is required.

If you meet all the qualifications please submit your resume to KAYK334@KELLYSERVICES.COM with subject line "Direct Hire Carton Company"

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.