Kelly Services Customer Advocate in Abilene, Texas
Kelly Services Inc. is currently seeking to place multiple Customer Advocates for a well-known healthcare company in Abilene, TX.
Pay Rate: $11.66-12.66/hour
Type: Temporary to Permanent
Start Date: June 4th
Work Hours: 8AM-6PM
Work Days: Monday-Friday, Some Saturdays may be required
12 Weeks Paid Training
Respond to customer telephone inquiries within a call center environment
Proficient problem-solving approach to quickly determine customer needs
Provide resolutions by delivering accurate information while following performance goals and objectives
Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
Conduct follow up calls with customers to provide updates and ensure issue has been resolved in its entirety
Minimum Skill Requirements:
High school diploma or equivalent
1 year call center experience
Ability to prioritize and multitask
Proven ability to learn quickly and adapt to change
PC navigation and data entry skills
Good oral and written communication skills
Knowledge of medical terminology
IMPORTANT INFORMATION: This position is not being recruited by your local Kelly branch. To be considered for this position, please submit your resume online. If you have questions regarding this position, you may contact Amy @ email@example.com .
Why Kelly ® ?
Services ® , we work with the best. Our clients include 95 of the Fortune
100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.