Kelly Services Quality Control Manager in Warren, Pennsylvania

Job Description

We are looking for an experienced Quality Control Manager to ensure that our products and services meet all necessary requirements before they reach the consumer. The Quality Manager will inspect the final product to make sure it has been produced with compliance to legal standards and meets customer expectations. A great quality manager is thorough and observant with an eye for detail. They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition. The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.

Will be required to:

  • Understand customer needs and requirements to develop effective quality control processes

  • Devise and review specifications for products or processes

  • Set requirements for raw material or intermediate products for suppliers and monitor their compliance

  • Ensure adherence to health and safety guidelines as well as legal obligations

  • Supervise inspectors, technicians and other staff and provide guidance and feedback

  • Oversee all product development procedures to identify deviations from quality standards

  • Inspect final output and compare properties to requirements

  • Approve the right products or reject defectives

  • Keep accurate documentation and perform statistical analysis

  • Solicit feedback from customers to assess whether their requirements are met

  • Submit detailed reports to appropriate executives

  • Be on the lookout for opportunities for improvement and develop new efficient procedures


  • Proven experience as quality manager

  • Conscientious and responsible

  • A keen eye for detail and a results driven approach

  • Outstanding communication skills

  • Excellent organizational and leadership skills

  • Proficient in MS Office

  • In depth understanding of quality control procedures and relevant legal standards

  • Excellent math abilities and working knowledge of data analysis/statistical methods

  • BSC/ BA in business administration or relevant field

  • Certification of quality control is a strong advantage (ISO 9000 etc.)

Why Kelly ® ?

At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at