Kelly Services Call Center Representatives Needed in Palos Heights, Illinois

Job Description

Kelly Services is hiring for Call Center Representatives in Palos Heights, IL

$13.00 per hour

Monday - Friday

8:30 am - 5 pm

Position Description:

The Account Coordinator will be responsible for assisting the Sales & Service Ambassadors with prospecting, settling appointments and managing their daily activity.

  • Account Coordinators will work in a fast paced, upbeat, competitive, professional environment. They will work as a team with Sales and Service Ambassador with one common goal, to provide the client with the most professional services in the industry so UIS can Make the Sale and Keep the client satisfied.

  • Must have proper verbal and phone etiquette, the desire to obtain appointments, and the desire to learn techniques to probe clients to see if they are in the market for other products offered by UIS.

  • Generate and schedule appointments for Sales Ambassadors to assist prospective clients in their health and insurance needs.

  • Communicate daily with sales ambassadors to discuss business

  • They must be organized and self-motivated with a positive attitude in addition to having moderate to advanced computer skills

Responsibilities

  • Consistently communicates and coordinates ambassadors scheduled appointments

  • Achieves goals for # of appointment required for an account coordinator

  • Achieves goals relating in minimum close ratio

  • Demonstrates a strong desire to exceed goals set for appointments and sales

  • Prepared for weekly meetings with management

  • Maintains call buckets and provides efficient information for all lead appointments

  • Contributes to a team environment by actively participating in team decisions and activates to improve processes and build positive team cohesion

*Communicates with management any ideas or issues they are having with Sales Ambassadors

  • Shows initiative for improving their skills with product knowledge.

  • Understands and maintains computer skills and programs

  • Communicate, coordinate and discuss internally with logistics coordinator how to facilitate productivity for the Sales Ambassadors and their routes/appointments

  • Support marketing activities and integrate sales efforts with their marketing activities, product launches, campaigns and telemarketing

  • Attend training to develop relevant knowledge, techniques and skills

  • Participate in meetings, conferences and project team activities

  • Establish and maintain effective working relationships with coworkers, supervisors and the general public

Experience Needed

  • Applicant must have proper verbal and phone etiquette skills

  • Applicant must have strong communication skills

  • Applicants must have past telemarketing skills

  • Microsoft Office

  • Microsoft Excel

  • Microsoft Outlook

If you meet all qualifications please email your resume to KAYK334@KELLYSERVICES.COM

Why Kelly ® ?

At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm