Kelly Services Customer Service Positions Available at ACT in Iowa City in Iowa City, Iowa
ACT is seeking resourceful, articulate, detail-oriented applicants with a desire to provide excellent customer service. This position serves as the front line phone support resource for customers.
Typical work-related activities include:
Effectively troubleshoot problems for our customers in using the Supplier and Registration Payment system
Assist in questions regarding ACT policy and procedures
Data entry tasks
Listen attentively to customer needs and concerns
Diagnose, troubleshoot, and ultimately resolve customer issues related to software and ACT web applications
High school diploma or equivalent
1+ years in a professional work experience preferred
Customer service/help desk/telemarketing/technical support experience highly desired
Ability to uphold ACT's values, respect every customer, and exude patience in challenging situations
Excellent communication and interpersonal skills
Ability to determine customer needs and provide appropriate solutions
Why Kelly ® ?
At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm