Kelly Services Spanish Bilingual Customer Care Coordinator ** Immediate Openings ** in Indianapolis, Indiana
Kelly Services is hiring for bilingual call center agents to help process inbound calls on the Northwest Side of Indianapolis.
The Essential Duties & Responsibilities includes:
Provide exceptional customer service at all times to customers over the phone
Strengthen clients- brands by responding to customer inquiries, processing requests, and always striving to surpass expectations
Update customer database systems with owner record changes, diary note entries, and workflow case to completion, ensuring accuracy of all entries
Escalate issues to manager as appropriate
Ensure courteous quality of service on all phone calls
Ability to multi-task with phone and computer
Adhere to company policies and responsibly manage time & attendance
Assist with other duties as assigned
Apply today for immediate consideration!
Ability to speak, translate, and document from Spanish to English
- High school diploma or GED equivalent
Some college course work preferred but not required
1+ years of experience in a call/contact center, customer service or related customer-facing role
Solid verbal communication skills with professional telephone etiquette
Ability to handle difficult situations professionally and with appropriate patience
Basic math, reading, writing, organizational skills, and problem solving capabilities
Call Kelly Services Recruiting Branch at 317-872-4229 to receive registration information and set up an appointment.
Email your resume to: email@example.com
Make an appointment online at: http://www.kellystericycle.appone.com/ !
Why Kelly ® ?
At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm