Kelly Services Customer Care Rep - Harrisburg PA in Harrisburg, Pennsylvania

Since 1946, Kelly Services® has been providing outstanding employment opportunities to the most talented individuals in the marketplace. Today, we are proud to offer multiple Customer Service positions at a top insurance customer in Harrisburg, PA. The positions will pay $12.62 per hour.

In this position, you will be responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, enrollment and claims.

MAJOR DUTIES AND RESPONSIBILITIES

  • Providing excellent Customer Service via telephone and email.

  • Enter and retrieve appropriate information into the computer / databases.

  • Research and analyze data to address customer challenges

WORK SCHEDULE

Monday – Friday, scheduled within the hours of 7am and 7pm. Overtime may be required.

SKILLS/EDUCATION/EXPERIENCE

  • High school diploma or GED

  • At least 3-6 months in a customer facing role.

  • Excellent verbal and written communications skills

  • PC proficiency

  • Ability to meet expectations on the customer service evaluations required.

Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must apply directly to this posting or you can contact the recruiter directly - Amy Kowalski (Amy.kowalski@kellyit.com). Thank you!

Why Kelly ® ?

At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm