Kelly Services Head of Custom Services Division (Antibody Development) in Burlingame, California

Head of Custom Services Division- San Francisco, CA

Reporting to the Global VP of Custom Services, the Head of Custom Services Division will lead the US antibody development team. The Head of Custom Services will ensure high quality and timely product delivery of tailored antibody projects. This position requires an experienced antibody biologics leader who is poised to set and measure key performance indicators to support and manage a dynamic team within a rapidly growing organization.

Essential Duties and Responsibilities:

  • Provide leadership to support the development of team members including troubleshooting, expansion of capabilities and process improvements

  • Establish highly effective technical capability within the team, building and delivering antibody products to meet customer requirements

  • Implement process improvements including the incorporation of robotics and complex antibody assay cascades, providing appropriate training to staff

  • Deliver key production performance, financial results, compliance, quality and health and safety expectations to meet project plans

  • Improve operations efficiency and effectiveness by deploying operational excellence and continuous improvement

  • Manage and coach teams to drive a high performance culture that accommodates rapid and dynamic growth

  • Effectively work in a global environment to assure successful implementation of process improvements and infrastructure investments across the broader manufacturing network

  • Interface effectively with key internal and external stakeholders and customers

  • Ensure robust and accurate cost accounting of activities

Job Requirements:

  • Ph.D. qualification or equivalent in life sciences

  • Strong understanding of ISO, FDA and applicable quality, health, safety and environmental standards

  • Experienced in the design and execution of high-throughput antibody screening cascades to meet the requirements of both therapeutic and diagnostic antibody reagents

  • Experience of implementing high-throughput robotics to support antibody discovery and manufacturing requirements

  • In-depth knowledge of monoclonal antibody technologies, including hybridoma and Next Generation Sequencing with additional knowledge of phage display

  • Ability to combine leadership role with active support of project management and laboratory staff, providing mentorship and operational training as required

  • Support for the commercial team in customer interactions, bringing technical leadership to design discovery and screening strategies to support prospective customer projects

  • Ability to travel occasionally

Apply Today! Questions? Call Justin at 714.602.1217 or email your resume to

Why Kelly ® ?

With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 11,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at