Kelly Services Plant Quality Assurance Manager- Relocation to CA Required in Bedford Park, Illinois

Plant Quality Assurance Manager, Direct Hire

Division: Quality Assurance

FLSA Status: Exempt

Reports to: Director of Quality Assurance

Direct Reports : 2

Indirect Reports : 8 - 12

Location: San Leandro , Relocation candidates encouraged to apply!

Level: Manager


To ensure we continue to produce the highest quality products, we are looking for a Plant Quality Assurance Manager who prides themselves in only creating the best for our customers. This Plant QA Manager will be responsible for developing; implementing and working cross-functionally with other departments to maintain programs to improve product quality and food safety. This Manager will be responsible for providing directions, development and coaching to not only their direct report but the entire Plant QA Team.

Scope of Responsibilities:


  • Lead, development and coach the QA Plant team, including direct reports

  • Implements quality assurance programs for the plant and third party warehouses to ensure compliance with FSMA and GFSI requirements.

  • Facilitate problem solving and develop a culture of continual improvement

  • Develop and manage a quality scorecard to monitor performance against established metrics.


  • Ensure that manufactured products are produced in compliance with company specifications, policies and government regulations.

  • Conduct Safety audits and ensure the successful implementation and maintenance of programs to achieve compliance with international, federal, state or local regulations as they apply to health, food safety, and labeling requirements.

  • Participates in food tasting and product evaluation to ensure stringent quality controls are met and nuances in the flavor profile are detected to protect a uniform taste profile.

  • Responsible for effective implementation and/or utilization of approved analytical methods to ensure the high quality of raw materials, semi-finished products, finished products and packaging materials.

  • Work directly with cross functional team members to ensure qualification of new equipment, processes and new products

  • Manage regular case cutting product review, retention samples and quality assurance monitoring program.

  • Investigate consumer complaints. Implement corrective actions and resolve complaints.

  • Develop, implement and maintain quality assurance programs to ensure food safety, quality, and integrity for products at contract manufacturers.

  • Develop and maintain various quality related programs including but not limited to SPC, environmental monitoring, sanitation, allergen, HACCP, IPM, microbiological testing, weight control, product recall and self-audits.

  • Apply scientific methodology, use of root cause and statistical analysis tools to support recommendations for process improvements and drive continuous improvement.

  • Responsible for managing the pest control program to ensure a pest free environment.

  • Manage the Microbiological testing program, interpret result and provide recommendations for improvements


  • Responsible for the development, maintenance and implementation of quality procedures in partnership with Operations and all related departments.

  • Assist with customer QA surveys.

  • Issue monthly quality reports

  • Correspond with suppliers as required.

  • Create procedures to document best practice and ensure document control is maintained

Specific Knowledge and Skills:

  • Strong interpersonal skills and attention to detail

  • Ability to effectively prioritize and manage multiple projects/workload

  • Excellent verbal and written communication skills

  • Firm understanding of GMP’s, HACCP, SSOP’s, IPM, Handbook 133, FSSC 22000, FSMA and SPC

  • Strong analytical, organization and process development skills

  • Excellent computer skills with working knowledge of the Microsoft Office Suite

  • Ability to work with individuals at all levels of management and build effective cross-functional (internal and external) relationships

Education and Work Experience:

  • BS degree in Food Science or Biological Science field

  • Minimum 5 years Quality Assurance experience in the food industry at management level

Why Kelly ® ?

With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 11,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at